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COVID-19 FAQ's

Thank you for shopping HomePop!  We are always grateful for your loyalty and support of a small business, but especially throughout 2020!  Below are some frequently asked questions about the impact of COVID-19 on our operations, and how we are responding to ensure the safety of our team members, our products and our customers!

How is HomePop remaining safe?

We are following CDC recommendations and guidelines, including safety precautions like wearing masks, social distancing and careful sanitization in our offices, warehouse and distribution facilities.  

Is my package safe?

According to the CDC, the risk of COVID-19 surviving through the shipping process on objects, such as letters, packages, or furniture at normal room temperatures is very low.

Why is my shipment delayed?

Our warehouse is operating on a normal schedule, but due to the unprecedented increase in online shopping and the demand on our carrier partners (Fedex, UPS, USPS), we are experiencing delays of up to two weeks as we wait for open capacity to pick up and transport your package!  We appreciate your patience and are doing everything we can to deliver to you as quickly and safely as possible.